The rules of the ride

1 · Who can rent

• checkA valid driving licence is mandatory, gearless (AWG) class is fine for automatic scooters; geared motorcycles (Gixxer, Bullet 350) need MCWG. Details at Documents Required.
• checkLearner's licences don't qualify for solo rides. No licence, no ride, no exceptions, because it's both the law and your insurance position in an accident.
• checkHelmets are mandatory for rider and pillion under Uttarakhand law. One comes free with your rental; ask the shop for a second.

2 · Pickup, the joint inspection

Before you ride out, you and the shop staff walk around the vehicle together: brakes, tyres, lights, horn, mirrors, fuel level, existing scratches. Photograph anything notable. The condition you both agree on at handover is the condition you're accountable to at return, this single habit prevents almost every damage dispute. (Full checklist: the 60-second checklist.)

3 · During the ride

• checkOnly the booked rider rides. Two people max, triple riding is illegal and voids everything.
• checkNo racing, stunts, off-roading, or riding under the influence. Obvious, and yet.
• checkTraffic challans during your window are yours.
• checkStay within Uttarakhand. Inter-state travel is not allowed on rental vehicles. Mussoorie, Dhanaulti, Rishikesh, Haridwar and Chakrata are all inside the state and all fair game; crossing the state border is not. Read the safety guidelines for hill rules first.

4 · Returns & extensions

Return by your booked end time to the pickup shop. Need longer? Message the shop before the end time, extensions at the published rate are routine when asked early, and awkward when discovered late. Late returns are billed from the same rate card as everything else.

5 · Damage & breakdowns

If anything goes wrong, stop somewhere safe and call the shop right away on the number in your booking ticket. Don't ride a damaged vehicle. Damage you caused is assessed jointly with the shop at return, against the condition agreed at pickup. Mechanical failures that aren't rider-caused are on the shop. Everything is easier because the pickup inspection happened.

6 · Fuel

Fuel is not included, vehicles are handed over with enough to reach a pump. Returning with a similar level to what you took is fair practice. Budget math: 125cc scooters give roughly 45–50 km/l; see the Prices page for trip examples.

7 · Shop-specific terms

Each shop sets its own cancellation window and advance handling, shown to you before payment and in your ticket. The platform-wide rules for money are in the Refund & Cancellation policy; the platform-wide legal terms are in the Terms & Conditions.

Rental policy FAQs